Frontline empowers strategic K-12 leaders with school administration software to proactively manage your human capital, business operations and special education.
For 25 years our team and products have been built as a result of seeing real needs within districts.
Frontline gives your teachers, staff, and administrators all of the tools they need, all in one place.
How one district streamlined PD, digitized evaluations, and strengthened equity for all staff.
Location
Cleveland Heights, Ohio
K-12 Enrollment
~5,000
Schools
11
Focus Areas
Academic rigor, equity, CTE, comprehensive student support
Products & Solutions
Frontline Professional Growth (Professional Learning Management & Employee Evaluation Management)
Before using Frontline, Cleveland Heights–University Heights tracked CEUs manually — through certificates, emails, and spreadsheets. With a 5-year renewal cycle, staff frequently contacted HR to reconstruct their professional learning history, creating inefficiencies and unnecessary stress.
Evaluations for classified employees lacked structure. Using Google Docs and paper forms, the district found it difficult to maintain consistency or encourage meaningful goal-setting conversations. Many staff didn’t receive developmental feedback until year-end, if at all.
“We were tracking CEUs, collecting certificates, confirming credits during our meeting — and we were doing all that manually. That took a lot of effort. And with a five-year gap between when people collect those credits and when the LPDC approves them, it became very taxing on everyone.”
The district wanted a solution that would digitize LPDC workflows and bring classified staff evaluations into a modern, trackable format. Already using Frontline for absence management and recruiting, Cleveland Heights–University Heights turned to Frontline Professional Growth to unify these efforts and create a seamless experience across the board.
Dr. Paul Lombardo, Assistant Superintendent, led the shift.
“It was clear that this was a really, really good solution for us. It’s efficient, effective, and it’s a one place to shop and look for what you’re doing.”
Teachers now register for PD sessions directly in the system. Hours are automatically logged, and approvals are tracked digitally. Supervisors no longer hand out paper certificates, and LPDC committees view proposals and records in real time. “It’s night and day,” Dr. Lombardo shared.
The system also reduced HR workload dramatically: staff now access their own records without needing to ask for history or proof.
Classified staff now experience personalized development. Goal-setting conversations between supervisors and staff are not only possible — they’re tracked and encouraged.
Digital evaluations allow for goal alignment, timely feedback, and visible progress. With everything stored in one place, both supervisors and employees have better insight into performance over time.
The changes have improved morale and reduced stress. With better access to learning histories and transparent progress tracking, staff feel more supported and confident —especially during license renewal.
“It allowed more human and goal-focused evaluation experiences. We’re able to talk about strengths, weaknesses, and really align specific needs of each staff member to the professional learning.”
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