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Cybersecurity Incident Information Page

Frontline Education has notified district customers about an August 2026 cybersecurity incident that affected personal information associated with Frontline Central and/or School Health Management products. In cooperation with those districts, Frontline has begun notifying individuals whose personal information was affected.

This page provides information about what happened, the steps Frontline has taken, available support, and how qualified individuals can enroll in TransUnion services at no cost. 

What Happened

On August 14, 2026, Frontline identified unauthorized activity associated with a vulnerability in a third-party software product used by the company. The activity allowed unauthorized access to a portion of the environment. The last day of unauthorized activity was August 15, 2026.


Frontline promptly investigated the issue with the assistance of a leading independent cybersecurity firm, remediated the vulnerability, engaged with law enforcement, and took additional steps to further strengthen its systems. The investigation has concluded.

What Information Was Involved

The information involved varies by individual. Frontline has conducted a detailed review of the affected information to determine what personal information was involved and to whom it relates.


Customers who received a notice should review it carefully. The notice identifies the categories of personal information associated with that individual and explains the resources available.

What Frontline Is Doing

  • Remediated the vulnerability and validated the remediation with the assistance of an independent cybersecurity firm.
  • Implemented additional security controls and safeguards and strengthened monitoring, security alerting, and response.
  • Engaged with law enforcement.
  • Notified all affected school districts and offered to assist with individual notification efforts.
  • Established a dedicated call center to answer questions and support qualified individuals.
  • Partnered with TransUnion to offer identity-protection resources to qualified individuals at no cost for two years.
  • Is making required regulatory notifications.

Support Available Through TransUnion

Qualified adults are being offered two years of credit monitoring and identity-theft protection services at no cost. Qualified minors are being offered dark-web monitoring services where available.


If you are an individual who received a notice stating that your data was affected as part of a school district’s engagement with Frontline Education, follow the enrollment instructions included in that communication.


Frontline has established a dedicated call center to answer questions about the cybersecurity event as well as the TransUnion services that we are offering to those whose personal data was impacted. If you have any questions, please call the TransUnion call center at:

1-800-759-7279

8 a.m. to 8 p.m. ET Monday through Friday, excluding major U.S. holidays.

What You Can Do

  • Review any notice you receive from Frontline or TransUnion and follow the instructions provided.
  • Enroll in the credit monitoring resources available to you.
  • Remain vigilant for signs of identity theft or fraud and review account statements and credit reports for unusual activity.
  • Be cautious of unexpected messages asking for personal information or payment. Frontline and TransUnion will not ask you to pay for the services described in your notice.
  • Contact local law enforcement if you believe you are the victim of identity theft or fraud.

For more information visit here: https://www.frontlineeducation.com/news/frontline-education-notice-of-data-breach/