Districts have spent several years getting students back into buildings. The harder question is whether those students are engaged once they arrive, and the school clinic may be one of the earliest places to see the answer. For district administrators · Updated October 2026 · Based on the Frontline Education & Education Week webinar There But Not Present: Rethinking Student Engagement (October 13, 2026) The Short Answer Chronic absenteeismChronic absenteeism means missing 10% or more of school days for any reason, excused or not.Leading vs. lagging indicator A leading indicator changes before an outcome does (as clinic visits can before grades drop), while a lagging indicator, such as a failing grade, records what has already happened.Tier 1 Tier 1 supports offered to all students, while Tier 2 provides targeted help for some students and Tier 3 provides intensive help for a few.School refusal behavior School refusal behavior means absence from school and difficulty going to or staying in school (Kearney & Silverman, 1993). In Greenville County Schools, Nursing Supervisor Anna Mikes has noticed students who head straight to the nurse’s office the moment they step off the bus, before anyone has sent them. Many districts would file that observation under health services, but Mikes treats it as a prompt to talk with the student and the staff about what the morning should look like — with the goal of preventing lost instructional time whenever possible. We’d argue this belongs in the engagement conversation too. A student who goes to the nurse every morning is counted as present, but may not be ready to be in class, and attendance data won’t show that. That idea anchored a Frontline Education x Education Week webinar where school health leaders, a behavior analyst, and a former superintendent explored how a district can tell when students are present but not engaged. Anna Mikes, RN Nursing Supervisor, Greenville County SchoolsAshley Jones, BSN, RN Executive Director, Health Services, Richardson ISDKim Clark, BSN, RN Health Services Coordinator, Richardson ISDRavit Stein, Ph.D., BCBA-D Director of Consultation & Professional Learning, EASTCONNDon White, Ph.D. Former superintendent (19 years), Frontline consultantShellie Taylor, M.Ed. Solution Architect, Frontline (moderator) On Demand WEBINAR There But Not Present: Rethinking Student Engagement This panel brings together school health professionals, a behavioral scientist, and a former school superintendent. They discuss why the nurse’s clinic log may hold the earliest hard evidence of disengagement, what behavioral science shows about school avoidance and the interventions that work, and what district leaders can do next. Watch Now Is chronic absenteeism still a problem in 2026? It is, although the trend is encouraging. Attendance Works and Johns Hopkins University’s Everyone Graduates Center analyzed data from 31 states and found that about 15% of students were chronically absent in 2017, that rate climbed to 29% in 2021-22, and that it had fallen to 21% by 2024-25 (June 2026). Even so, 46% of schools in those states still have 20% or more of their students chronically absent, so the recovery is real but far from finished. “Attendance shows up cleanly in the data, and engagement doesn’t.” Don White, Ph.D. former superintendent and Frontline consultant That progress has also changed the question leaders need to ask. Getting students back into the building was the urgent problem after COVID, and attendance rates became the measure of success partly because attendance is easy to count. Don White, who spent 19 years as a superintendent, points out that just because a student is present doesn’t mean they’re engaged. How does student engagement affect outcomes? The case for treating engagement as an outcome in its own right is strong. In a Gallup survey for the Walton Family Foundation of 1,758 U.S. K-12 students aged 14 to 19 (May–June 2026), students who feel engaged, supported, and connected at school were more than five times as likely as their least-engaged peers to look forward to school most days or every day. They were also more likely to be thriving today and to feel prepared for the future. The same survey points to gaps in support that nurses are well placed to notice, and the figures below show how large those gaps are. Why do early warning systems miss disengaged students? If engagement matters this much, the next question is how a district would spot a student who is starting to slip. Early warning systems typically rely on grades, attendance, and behavior because those measures are easy to collect, but White describes them as lagging indicators, “meaning that they’ve already happened and we’re looking for an issue.” Districts also review them only about three times a year, so a student’s disengagement can run for weeks or months before it shows up in the data. Leading indicators that appear earlier are far more helpful, and nurses see some of them every day, such as a student who visits the clinic several times a week or heads there first thing in the morning. How can school nurses help reduce chronic absenteeism? Nurses help most when they see patterns early and when someone invites them into the conversation where those patterns get acted on, and the second condition is where many districts have room to improve. When webinar attendees were asked whether their school nurse takes part in discussions about student engagement, most said their nurse takes part only sometimes, rarely, or never. The poll reflects live attendees and not a national sample, but a high school nurse in the chat described the same experience, writing that she tries to be included and is often dismissed. “Many people think our primary focus is to send children home, but actually our focus is to keep kids in school.” Kate King school nurse for 23 years and president of the National Association of School Nurses, in The 74 (Feb. 27, 2024) King, a school nurse for 23 years and president of the National Association of School Nurses, calls school nurses “the sentinels” of a building because they are best placed to notice a pattern and pull in help. Research supports the idea. A study of 21 Minnesota school nurses, led by Knoo Lee of the University of Missouri’s Sinclair School of Nursing (interviews took place in 2020), found that students with many partial-day absences often seek out the nurse for comfort and support, which puts nurses in a position to step in before those absences become chronic. What this looks like in a district. Richardson ISD, a Texas district of about 35,000 students, shows how this works in practice. The district has used Frontline School Health Management for about three years, and because every office visit, medication, and procedure is logged, Health Services Coordinator Kim Clark’s team can run reports every two weeks and sort them by campus, grade level, teacher, or student. At the district level, the reports help decide staffing and where to send support, at the student level, they show who’s visiting several times a day, and at the classroom level, they show whether one room sends an unusually high number of students, which may mean the teacher needs support. Clark’s goal is “to keep these kids in the classroom learning.” How do you measure instructional time lost to clinic visits? Visit counts can be abstract, but they matter a lot to instructional time. Kim Clark gives this simple example: if a student has a bug bite, the teacher can point to the calamine on the counter, which takes about a minute, or send the student to the clinic, where the student spends about three minutes walking down, waits another three for the nurse, and needs five or six minutes to get back to class. Clark rounds that trip to roughly 10 minutes of educational time lost. Clark’s colleague, Ashley Jones, the district’s Executive Director of Health Services, applied the same method with her team to an entire school year. They counted only routine office visits, such as aches, pains, and wardrobe problems, and excluded health conditions, procedures, and medications. Jones ran a single report in Frontline School Health Management and then used an AI tool her district allows to convert the visits into school hours. They found that some campuses had lost the equivalent of more than 100 school days of instructional minutes once the visits were added up across the campus. “10 minutes is a win, because that’s 10 minutes more that they’re sitting in the classroom.” BSN, RN Executive Director of Health Services, Richardson ISD What happens when you show principals the clinic data? The real test of the analysis came when Jones shared it with principals. One elementary campus of 350 to 420 students turned out to have lost as many instructional minutes to the clinic as campuses with 1,100 students, and because students returned to class 98% of the time, they knew it wasn’t due to something like a flu outbreak. Jones built a slide deck with graphs for that principal, and the team proposed a targeted effort in kindergarten, first grade, and fifth grade. The request to teachers was specific. Rather than sending students to the clinic in the first or last 30 minutes of the day, teachers were asked to try a simple routine in the classroom first, such as offering water and finishing the math problem. The district supports that routine with a letter to parents at the start of the year that explains when the nurse will call, such as for a visible mark or fever, and with training for teachers on what can stay in the classroom. Jones says it’s too early to report results. “Sometimes we think caring is just sending, but sometimes that’s rewarding a behavior that really isn’t sustainable for life.” Ashley Jones, BSN, RN Richardson ISD Privacy What are the four functions of school refusal behavior? Once a district can see which students visit the clinic, it faces a harder question: why are they visiting the clinic?, Ravit Stein of EASTCONN made the point by asking the audience to picture four students who each step out of class for a different reason. Knowing which students visit the nurse is only half the picture, because the reason a student leaves class determines what will help. Ravit Stein of EASTCONN calls that reason the function of the behavior, meaning what the student gets out of avoiding class. Christopher Kearney and Wendy Silverman identified four of them in their functional model of school refusal behavior. In a 1990 study of seven children, they matched each child’s treatment to the function behind the school refusal, and six of seven were attending school full time after treatment and at a six-month follow-up. The study is small and dated, but a principal survey from the Everyone Graduates Center, described in a June 2026 Attendance Works article, points to a gap in practice: “Doing a deep dive through surveys, focus groups or interviews into why students are not attending, however, was the strategy least employed by principals.” The four functions, and how much the clinic sees Functions from Kearney & Silverman. Clinic visibility and Tier 1 starting points are editorial. FunctionWhat it looks likeDoes the clinic see it?Where Tier 1 can startAvoiding negative affect The student avoids school because it makes them feel anxious, sick, or upset. Stomachache or nausea on test day; anxiety shows up as a real physical complaint Often Classroom routines for minor aches before sending a student Escaping social or evaluative situations The student avoids school to get away from social pressure or being judged. Leaves on group-project day; difficulty in social situations or fear of imperfection Sometimes Active, collaborative instruction with frequent chances to respond Attention-getting behavior The student wants time, attention, or connection with an adult or friend, and school keeps them from it. Hallway conversation instead of a video lesson; separation anxiety in younger students Rarely Recognition for being present; drop-off routines for younger students Positive tangible reinforcers The student would rather be doing something more rewarding. Lunch with friends, video games, sleep Almost never Rewards for arriving on time and being present Four functions of school refusal behavior, with examples from Ravit Stein (EASTCONN). The “Does the clinic see it?” and “Tier 1” columns are editorial interpretation for this post, not research findings. For a district, the practical lesson is that a clinic log mainly captures students whose reasons involve anxiety or physical discomfort, and some who are avoiding social pressure. Students who skip class for attention or for something more rewarding rarely show up there. A clinic log is a valuable source of information, but it works best alongside other ways of listening to students. What can schools do at Tier 1 to improve attendance? A clinic log gives a district a starting point, and the strongest first move is to treat patterns across the whole student body as a Tier 1 problem. Stein worked with a middle school nurse who simply kept two daily tallies, one for scheduled visits and one for unscheduled visits, and the tallies showed that more than half of the student body had made an unscheduled visit in the past month. That finding turned a conversation about a handful of frequent visitors into one about everyone, and the school, which logged about 10,000 instructional minutes a year this way, set a goal of cutting unscheduled visits by 20%. A low-tech format Ravit Stein used with a middle school nurse. Compare unscheduled visits to total visits week over week, then ask whether the same students keep returning or the visits are spread across the building. The panel offered several other Tier 1 moves: Recognize presence early and often. Stein suggests celebrating attendance weekly, for example announcing that grade six had 97% of its students present and awarding an attendance presence award, instead of waiting for a year-end certificate. Involve the whole staff. At a high school, Stein’s team formed a “tardy task force” that enlisted the whole staff through its MTSS data team. A local Dunkin’ donated coffee cards for a raffle, and a local Costco donated Kind bars for students who arrived by the first bell. Stein reported first-period tardiness or absenteeism fell about 25% by the end of the first year. Screen in September. Stein says students with more than two or three absences in September are likely to reach the chronic threshold, and that two absences a month adds up to 18 of 180 days, or 10%. Watch transitions. Stein notes chronic absence tends to spike when students move to a new school, so incoming kindergarten, sixth, and ninth grade cohorts deserve the earliest look. “Tier 2 goodness cannot fix Tier 1 badness.” Shellie Taylor, M.Ed. Frontline Solution Architect, on a rule she and a colleague repeated while working on MTSS and dropout prevention How do early absences affect graduation? Early absences also matter because of where they can lead. Stein shared a Chicago study, Allensworth and Easton (2007), which found that ninth graders with 0 to 4 absences had an 87% chance of graduating, compared with 63% for those with 5 to 9 absences and 41% for those with 10 to 14. The study is older and covers only Chicago Public Schools, yet it supports Stein’s practical advice to build interventions at five absences instead of waiting for ten. What has changed in school culture since COVID? Part of the problem is cultural. Attitudes toward missing school have shifted, and the panelists described it from several angles. Don White described a different attitude toward missing school, recalling that his grandson told him he’d had a “chill day.” Kim Clark said distrust between families and schools has lingered, and that fewer students now get the chance to work through minor discomfort and build coping skills. Anna Mikes noted that teachers still err on the side of sending students down and attendees in the chat added that parents can call students out of class repeatedly as excused absences, even after the nurse sends them back. “We used to live in New England, where we could get away with 15 SPF for about three months a year, but now we live in Australia.” Ravit Stein, Ph.D., BCBA-D EASTCONN, on why Tier 1 attendance work needs to happen every day and go beyond the letter sent at 10 absences Where should a district start? Here is a short sequence that a district can follow: Pull September attendance and flag students who have missed more than two or three days. Run the clinic reports you already have. Kim Clark says it’s easy to start with the reports available and go from there. Tally scheduled vs. unscheduled visits for a month to see whether the pattern involves a few students or many. Share de-identified, grade-level lost minutes with principals so the conversation starts from the numbers. Pick one Tier 1 practice and track a measure that can move within a month. For that last step, White suggests choosing data points that “pass the smell test” with your community, and watching them over weeks, instead of waiting for the next quarterly review. Districts without a nurse or counselor can still take part, he adds, because custodians and other trusted adults can be part of the team. What is the Tier 1 attendance self-assessment? It’s a free checklist from EASTCONN, developed by Erin Dunn, PhD, and Ravit Stein, PhD, BCBA-D. A school rates each of 24 Tier 1 practices as In Place, Partially In Place, or Not In Place, then sets a priority (High, Medium, Low) for the gaps. The items rated Not In Place and High priority become the starting point. Stein’s aim for it is to show schools what they can do at Tier 1 that they’re least likely to be doing now. Download the Tier 1 Attendance Self-Assessment (PDF) Download Now FAQs Is it safe for school nurses to share clinic data with district leaders? Richardson ISD followed FERPA. Administrators received campus-level and grade-level numbers, and individual student information was shared only with an administrator who needed to know, for example when asking a counselor to get involved. Check your own state and district policy. What if teachers send students to the nurse because they fear parent pushback? Ashley Jones’s district sends parents a letter at the start of each year describing when the nurse will call, and trains teachers on what can stay in the classroom. Don White says administrators should take the difficult parent conversations so teachers can keep their relationships with families. How do you hold parents accountable for younger students’ attendance? Ravit Stein recommends building trust first. Engage families so they feel connected to the school community, and connect school goals to what families value, before taking a punitive approach. Where do we start if we don’t track clinic data yet? Kim Clark says to run the reports you already have and see what they show. Ravit Stein adds that you can pull September attendance and look for students with more than two or three absences. Don White suggests choosing local data points that change over weeks. Does the clinic cover every reason students avoid class? No. Students who avoid class to join friends or pursue preferred activities may never visit the nurse. That’s why Ravit Stein recommends looking at the reason, not only the pattern. WEBINAR Watch the webinar and see the clinic reports in action Hear the full panel discussion, get the slides, and learn how Frontline’s school health management software supports the reporting described here. Watch Now
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