Special Ed Service
Service Tracking Software, a part of
Frontline Medicaid & Service Management
Confidently Meet Students’ Service Needs
Simplify documentation for individual students or groups, for one session or many, and for any service type.
Manage compliance and protect your district against due process complaints by proactively monitoring service delivery.
Capture every service to maximize Medicaid reimbursement.
Track other activities (like IEP meetings, evaluations, planning, PD, and trainings) to see how resources are really being used.
Take action with dashboards that show you prescribed vs. delivered services, service status (scheduled, delivered, canceled, makeup) at every level, and more.
Streamline progress data collection for related service and academic goals and objectives, and automate progress reporting.
ReNEW Schools, LA
Frontline Medicaid & Service Management Overview
Speech and Language Pathologist
Chesterfield County Public Schools, VA
Request a personalized demo of Frontline Medicaid & Service Management today.
Frequently Asked Questions
Service Tracking brings efficiency to the administrative processes that keep providers from spending more time with students. With Service Tracking you can minimize the administrative burden of documenting services with
- a robust feature set that allows providers to document services individually, in bulk, and for student groups;
- time-saving data-entry features such as predictive type, pre-populated fields, and the ability to copy and paste calendars forward;
- integrated progress monitoring that tracks progress data against IEP therapy and academic goals and objectives; and
- automated progress reports that capture the tools, strategies, and assistance levels used to work toward each goal.
The result: more time for actually delivering student services and documentation that provides meaningful data to better serve students.
Frontline’s Service Tracking software provides real-time visibility into compliance with IEP service requirements, at both the provider and administrator level. Get alerts on factors such as documentation lag time (at the provider, student, or IEP service mandate level) or percentage of compliance with an IEP mandate. Proactive alerts warn providers and the appropriate supervisory personnel (such as Speech Supervisors and Assistant Principals) to potential service delivery or documentation issues, so you never have to wonder if a student is being overlooked. Providers also have instant access to Action Items on the homepage to quickly view past due services, pending approvals, pending evaluations, and expired service lines.
In addition to tools that enable you to maximize Medicaid reimbursement, Frontline’s Service Tracking software gives you the ability to track multiple activities, like IEP meetings, professional development, and planning. You’ll gain new insight into the cost of various program elements, so you can make the best use of district resources and have data to back you up when more resources are needed.
Q: Will users need to learn a new system for managing their schedules to make the most of Service Tracking?
While Service Tracking is intuitive and provides a comprehensive tool to manage every aspect of a provider’s schedule, users can keep using their electronic calendar of choice. With Service Tracking, providers can export their schedule to that calendar (Outlook, iCal, Google Calendar, etc.) and then access quick links embedded in each event to document the session within the application, providing maximum efficiency with minimal effort.
Frontline Medicaid & Service Management is a best-in-class solution for efficiently ensuring the delivery of all services for students with disabilities and other student populations — which means it’s a one-stop shop for planning, scheduling, and tracking student services and maximizing related Medicaid claims. You’ll have tools to better plan your resourcing needs and automate and optimize processes like creating service calendars for providers. Because it was designed specifically for K-12 service management, you’ll easily manage the tracking of services traditionally left behind by other systems, like transportation and paraprofessional services, so you’ll finally have the whole picture of student services at your fingertips.