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Because First Impressions Matter: Connecting HR & IT Workflows

When a new employee starts, everything should be ready. 

Accounts created. Devices assigned. Access in place. 

Frontline Central and Help Desk Management connect HR and IT so when new staff arrive, you’re ready for them. 

See how HR & IT stay aligned

 

Eliminate Silos Between HR Directors & Technology Directors

When it comes to new hire onboarding, does this sound familiar?

HR Directors

  • You enter the same information multiple times
  • You track down status updates
  • You still get blamed when something is missing on Day One

 

Technology Directors

  • You hear about new staff too late, or with missing details
  • Principals call when a new staff member doesn’t have a laptop or an email address
  • You spend time running between buildings instead of real IT work

The issue isn’t effort. It’s disconnected systems.

One workflow. One source of truth. Shared visibility.

Get new staff ready faster with less back-and-forth between teams. Frontline Central makes onboarding a snap and sends new employee data to Help Desk Management, which automatically turns it into clear, actionable onboarding tickets for IT.

No emails to chase. No spreadsheets to reconcile. No guessing who owns the next step. Everyone sees what’s complete, what’s pending, and what needs attention, so new teachers and staff can dive in when they arrive. 

How Frontline Central Automates IT Onboarding Tasks

1.

HR completes onboarding steps in Frontline Central.

Employee information lives in one secure record.

2.

Help Desk tickets are created automatically.

Onboarding tasks arrive with the right details.

3.

IT tracks progress in real time.

Devices, access, and setup stay visible through completion.

4.

Leadership can see if new employees are ready at a glance.

No surprises and no last-minute rush.

The result?

HR knows new employees are ready to go

  • Enter employee data once with no re-keying 
  • Trigger downstream work automatically 
  • See onboarding status without asking IT 
  • Reduce Day One problems that reflect back on HR 
  • Create a smoother, more professional employee experience 

IT has better data and less fire-drill work

  • Receive complete onboarding requests earlier 
  • Eliminate back-and-forth for missing details 
  • Standardize onboarding tasks and timelines 
  • Reduce urgent, avoidable support tickets 
  • Give your team space to focus on higher-value work

Frontline Central + Help Desk Management: Connected and Coordinated

  • HR data drives IT work automatically
  • Tickets are structured, not free-text guesses 
  • Status is shared, not siloed 
  • Ownership is clear at every step 
Easily manage Employee Records digitally with Frontline Central

Ready to stop onboarding surprises?

See how Frontline Central and Help Desk Management help HR and IT work as one team, without adding complexity.

Let’s Get Started