Frontline Education’s software solutions support over 4.1 million users daily in the education field across the US and abroad.

From professional development records to substitute placement to special education reports and more, we know districts depend on their digital resources. But at Frontline, we don’t just want to provide a data custodian that makes your work simpler. We want it to be safer, too. Both federal laws, like FERPA, and concerned parents alike expect student information to be protected.

That’s why we take district and student data security so seriously.

Staff, Student, District & School Data

Know You’re Staff and Student Data is Secure

All of the data Frontline houses is monitored around the clock in five physically and geographically secure datacenters throughout the United States and Canada, ensuring your data is protected from physical intrusions and natural disasters. Furthermore, all web access and customer data is protected behind high-level data encryption.

You Own Your District and School Data

We will never sell, rent, transfer, disclose or distribute your personal or student data without prior written consent. Aggregated data that does not contain personally identifiable information regarding Customers’ users provided in connection with the Software and Services will be the Confidential Information and property of Frontline. Even if you choose to terminate your contract with Frontline, we’ll continue to protect any archived information with the same security safeguards as an active customer’s.

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FERPA & HIPPA Compliant

Proven FERPA and HIPAA Compliance.

Frontline fully complies with the Family Educational Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA), so district leaders and parents alike can have peace of mind concerning their students’ information.

HIPAA outlines stringent safeguards to protect personally identifiable information (PII) of individuals receiving health care, including students receiving special education aid at their school district. FERPA grants parents and students the right to provide written consent before the school district discloses PII from the student's education records, except to the extent that FERPA authorizes disclosure without consent. Frontline requires district-provided disclosure in the event student PII is knowingly stored in any of our products.

At this time, the Children’s Online Privacy and Protection Act (COPPA) does not apply to any of our products. If in the future COPPA applies to any of our products, we will fully comply with all requirements and regulations.

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Data Centers
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Our Pledge

Our Student Privacy Pledge

Student Privacy Pledge

Frontline Education signed the Student Privacy Pledge, assuming responsibility for the effective use and security of private student information. With Frontline, you can assure your district’s stakeholders and parents alike that your students’ information is in safe hands.

Frontline Takes Student Data Seriously

Built on a foundation of world-class, ISO 27001 certified data centers, Frontline Education’s products and controls are designed to follow the security guidelines set forth in FIPS Publication 200 as well as comply with pertinent Federal laws such as the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy and Protection Act (COPPA) and the Health Insurance Portability and Accountability Act (HIPAA). Extensive effort goes into ensuring that all customer data and personally identifiable information (PII) is safeguarded from unauthorized access or use at all times.

Want to learn more? Read our Security Infrastructure Overview  

What does this mean for you?

Meet Our CISO

Ken Brown, Chief Information Security Officer, Frontline Education

With over 20 years of experience in IT and Security, Ken Brown brings a wealth of knowledge and experience to the critical issue of cyber security. Prior to working at Frontline, Ken consulted to multiple industries on cybersecurity, and is currently active in the security community and K-12 tech community.

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