Frontline Education’s software solutions support over 4.1 million users daily in the education field across the US and abroad.

From professional development records to substitute placement to special education reports and more, we know districts depend on their digital resources. But at Frontline, we don’t just want to provide a data custodian that makes your work simpler. We want it to be safer, too. Both federal laws, like FERPA, and concerned parents alike expect student information to be protected.

That’s why we take district and student data security so seriously.

Staff, Student, District & School Data


Know Your Staff and Student Data is Secure

All of the data Frontline houses is monitored around the clock in five physically and geographically secure datacenters throughout the United States and Canada, ensuring your data is protected from physical intrusions and natural disasters. Furthermore, all web access and customer data is protected behind high-level data encryption.

You Own Your District and School Data

We will never sell, rent, transfer, disclose or distribute your personal or student data without prior written consent. Even if you choose to terminate your contract with Frontline, we’ll continue to protect any archived information with the same security safeguards as an active client’s. Aggregated data that does not contain personally identifiable information regarding Customers’ users provided in connection with the Software and Services will be the Confidential Information and property of Frontline.

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FERPA & HIPPA Compliant


Streamline Your FERPA, HIPAA and State Privacy Compliance Efforts

Frontline has built its products and security program to align with the Family Educational Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA), so district leaders and parents alike can have peace of mind concerning their students’ information.

Both FERPA and HIPAA require that school districts safeguard personally identifiable information (PII) and protected health information (PHI). The laws require a combination of technical, administrative and physical security controls to ensure data confidentiality, integrity and availability. Frontline Education’s products have been designed to provide highly secure technical and physical controls which form a solid foundation which customers can leverage as part of their compliance program.

At this time, the Children’s Online Privacy and Protection Act (COPPA) does not apply to any of our products. If in the future COPPA applies to any of our products, we will fully comply with all requirements and regulations.

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Our Pledge


Our Student Privacy Pledge

Student Privacy Pledge

Frontline Education signed the Student Privacy Pledge, assuming responsibility for the effective use and security of private student information. With Frontline, you can assure your district’s stakeholders and parents alike that your students’ information is in safe hands.

Frontline Takes Student Data Seriously

Frontline Education services use rigorous, industry-accepted security, privacy, and reliability standards to measure and continually improve (such as NIST’s Cyber Security Framework, Privacy by Design and Building Security In Maturity Model). We are currently conducting an external audit to achieve SSAE No. 16 (SOC 2) certification. Our customers can also use our cloud services to deliver solutions that comply with FERPA, PIPA, HIPAA the Student Privacy Pledge and various data protection standards.

Frontline Education's commitment to security, privacy, reliability, and trust starts with our executives and built into our processes and performance metrics for those who lead teams responsible for the implementation of comprehensive information security governance policies based on the NIST Cyber Security Framework and a robust privacy program.

Want to learn more? Read our Security Infrastructure Overview  

Meet our expert

 
Meet Our Expert


Ken Brown, Chief Information Security Officer, Frontline Education

With over 20 years of experience in IT and Security, Ken Brown brings a wealth of knowledge and experience to the critical issue of cyber security. Prior to working at Frontline, Ken consulted to multiple industries on cybersecurity, and is currently active in the security community and K-12 tech community.

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